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I tried to follow the web instructions to load Qiskit, including VC++ 2017 Redistributable, but I get many errors upon installation. The gist seems to be that VC++ 2017 wasn't found. Some results coped below - any suggestions?

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  Building wheel for qiskit-aer (setup.py) ... error
  ERROR: Command errored out with exit status 1:
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  -- Trying "Ninja (Visual Studio 15 2017 Win64 v141)" generator
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  Not searching for unused variables given on the command line.
  CMake Error: CMake was unable to find a build program corresponding to "Ninja".  CMAKE_MAKE_PROGRAM is not set.  You probably need to select a different build tool.
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  ----------------------------------------
  ERROR: Failed building wheel for qiskit-aer
  Running setup.py clean for qiskit-aer
  Building wheel for qiskit-terra (setup.py) ... error
  ERROR: Command errored out with exit status 1:
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    scikit-build could not get a working generator for your system. Aborting build.

Building windows wheels for Python 3.8 requires Microsoft Visual Studio 2017.
Get it with "Visual Studio 2017":

  https://visualstudio.microsoft.com/vs/
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    $\begingroup$ Hi @Dave! Could you provide more details, like the link of the webpage you're following, OS, and full log? Thanks! $\endgroup$
    – C. Kang
    Commented Nov 28, 2019 at 0:02
  • $\begingroup$ Hi C.! Thanks for your reply. I was following the directions at qiskit.org/documentation/install.html, I am using Windows10. I'd like to attach my log but can't see how to do that; if you give me an email, I'll send it. $\endgroup$
    – DaveRDen
    Commented Nov 28, 2019 at 20:02
  • $\begingroup$ Is there any way to send or post a full log of the problem (74000 characters)? $\endgroup$
    – DaveRDen
    Commented Dec 2, 2019 at 20:40
  • $\begingroup$ Sorry for the late reply! I'd recommend posting the log to pastebin then sharing the link. What step in installation does it fail? $\endgroup$
    – C. Kang
    Commented Dec 3, 2019 at 1:32
  • $\begingroup$ thanks for the reply! I have put the log at pastebin.com/ys0c3DY3, the first error reads, Building wheel for qiskit-aer (setup.py) ... error ERROR: Command errored out with exit status 1: command: 'C:\Users\DaveR\AppData\Local\conda\conda\envs\Env2_for_QISkit\python.exe' -u -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'C:\\Users\\DaveR\\AppData\\Local\\Temp\\pip-install-1oanpuze\\qiskit- $\endgroup$
    – DaveRDen
    Commented Dec 4, 2019 at 17:52

2 Answers 2

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You are probably using Python 3.8. Qiskit only works with Python 3.5, 3.6 and 3.7 - see here for details

In most cases using Python 3.7 is enough, but if you get another error: TypeError: stat: path should be string, bytes, os.PathLike or integer, not NoneType you can try the below part.

After downgrading to Python 3.7.3 and pip 19.1.1 it still gave an error - it could not resolve a path to VC++ 2017 Redistributable for fastdtw.

For me it worked to hack it like this:

  1. Find where you have instaleed vcruntime140.dll. I found a copy in %USERPROFILE%\Anaconda3\envs\<<environment_name>>\vcruntime140.dll
  2. Open the file %USERPROFILE%\Anaconda3\envs\<<environment_name>>\Lib\site-packages\setuptools\msvc.py
  3. Edit the function def VCRuntimeRedist(self) to return the path to vcruntime140.dll (don't forget to escape the \s)
  4. run pip install qiskit
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  • $\begingroup$ That first part was important, I replaced Python 3.8 with Python 3.7 within Anaconda Navigator, ran reran the VC++ 2017 Redistributable, then the new install went smoothly. Didn't seem to be a need for the second hack - thanks! $\endgroup$
    – DaveRDen
    Commented Dec 17, 2019 at 22:56
  • $\begingroup$ @DaveRDen - approve Sorin's answer! $\endgroup$
    – C. Kang
    Commented Feb 4, 2020 at 21:59
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Do install Microsoft Visual C++ . So tat the error can be satisfied. And also do pip install wheel.

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