# Can't access IBMQ (NameError: name 'IBMQ' is not defined)

When I type this: IBMQ.load_account(), I am getting this error. What does this mean, and how can I rectify it?

NameError                                 Traceback (most recent call last)
<ipython-input-2-beb09c0bf764> in <module>

Please check you have qiskit-ibmq-provider installed. You can do this by running pip show qiskit-ibmq-provider in a terminal. If this returns a warning that it isn't installed, you can then install it using the command pip install qiskit-ibmq-provider.
Then go back to your code and make sure you have the statement from qiskit import IBMQ before this line of code.