I am trying to execute qiskit runtime jobs on simulators and real machines and I would like to extract information about the time taken to execute each runtime job. Since using python time.time() method will include also queueing time, which I would like to exclude, I thought about checking on time_taken attribute of the RuntimeJob. To this end, I found this code:

job = provider.runtime.run(program_id='...', inputs=inputs, options=options)
job_id = job.job_id()
job_info = backend.retrieve_job(job_id)

And my plan was to use the time_taken attribute, as I have seen in many other threads. However, I get the following error:

File "/usr/local/lib/python3.9/dist-packages/qiskit/providers/ibmq/ibmqbackendservice.py", line 484, in retrieve_job
    raise IBMQBackendApiError('Failed to get job {}: {}'
qiskit.providers.ibmq.exceptions.IBMQBackendApiError: "Failed to get job c8s4h14o112vg1vn8ed0: '404 Client Error: Not Found for url: https://api-qcon.quantum-computing.ibm.com/api/Network/.../main/Jobs/c8s4h14o112vg1vn8ed0/v/1. Job not found., Error code: 3250.'

I checked the id in the IBM quantum service web interface, and the job_id is the same. I do not understand what I am doing wrong. Is there something I am missing?

Until now, that's the best I could do, but I am sure there is a better way:

job = provider.runtime.run(program_id='x', inputs=inputs, options=options)
while job.status() != JobStatus.RUNNING:
start = time.time()
res = job.result()
end = time.time()

Thanks a lot for your attention and Best Regards!

  • $\begingroup$ I think the problem you are facing is due to the difference of retrieving jobs for normal circuit job vs runtime job. For runtime job, you should use this code job = provider.runtime.job('JOB_ID') See more details here: quantumcomputing.stackexchange.com/questions/23637/… $\endgroup$ Apr 1 at 10:01

1 Answer 1


First of all, I just have a question : since your job is already stocked in the variable job when you call job = provider.runtime.run(program_id='...', inputs=inputs, options=options), then why try to retrieve it right after? It is not necessary here since you run it right before.

Now, to retrieve a runtime job, you have to do this :

job = provider.runtime.job(job_id)

Btw, the time taken by the job might have another name based on the program you run. For example it will still be time_taken for circuit_runner, but for QAOA or VQE it will be called optimizer_time.

  • 1
    $\begingroup$ And optimizer time can be extracted from the result using job.result()['optimizer_time'] $\endgroup$ Apr 1 at 9:58

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