I am recieving this error when trying to access my Quantum Lab on the IBM-Quantum Experience website:

Quantum Lab
The notebooks can not be loaded due to a Not authenticated in IQX. Can not start Jupyter Notebook..

If the error persists, try to logout and login again.

How can I solve this?

  • $\begingroup$ This was a temporary authentication outage that was quickly resolved. $\endgroup$ – Paul Nation Oct 14 at 13:49

As stated: "If the error persists, try to logout and login again."

Now, ibm-q-experience can be troublesome once in awhile. You just have to be patience. There is a little tab at the top of the page:

enter image description here

You can click on this and submit your problem to the ibm team if the problem persist. They might be able to look at your problem relating to your account and help you.

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