# Can't load account on IBM's qiskit

The command load account keeps giving the warning that it can't find a QConfig file. A search for the error message brings me to an answered question. However, this solution also doesn't work, producing the same error:

How can I solve this?

• Hi, what qiskit version are you using? Apr 8 '20 at 9:25
• Version 0.17.0.
– José
Apr 8 '20 at 14:10
• Try regenerating your token and going through the save and load process again. Before saving the new token, make sure to run IBMQ.delete_account() to remove the old token, and any older credentials in general that may still be present. If the save goes through, try running IBMQ.stored_account() as well to see if it can find the saved credentials that way. Apr 8 '20 at 14:54
• The issue is fixed, i just needed to run the command line as adm.
– José
Apr 8 '20 at 15:01